BBS 2nd Year OB and HRM Notes| NDGURU

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Complete Syllabus of BBS 2nd year organizational Behavior and Human Resources Management

OB & HRM Syllabus — BBS 2nd Year
BBS 2nd Year · TU 2082 · Nepal

Organizational Behavior & Human Resource Management

Part 1 — Organizational Behavior

50 marks

How people behave in organizations — perception, personality, groups, conflict, and change — set against Nepal’s diverse workplaces.

1. Introduction to OB definition · models · contributors

Definition — the study of human behavior in organizational settings, drawing from psychology, sociology, and anthropology.

Importance — improves employee satisfaction, reduces turnover, boosts performance in Nepali SMEs.

Models — Autocratic (power), Custodial (security), Supportive (leadership), Collegial (teamwork).

Key contributor — Hawthorne Studies (Elton Mayo): social factors affect productivity.

Exam tip — 5-mark questions on OB levels (individual, group, organization). Link to BBS 1st Year Psychology notes.

2. Perception & Learning

Perception — interpreting sensory information. Factors: perceiver, target, situation. Errors: stereotyping, halo effect.

Learning — a lasting change from experience. Principles: Law of Effect, Classical Conditioning (Pavlov).

Quick check — perception interprets; attribution assigns causes.

3. Personality

Definition — stable patterns of behavior, thoughts, and emotions.

Theory — Trait Theory / Big Five: openness, conscientiousness, extraversion, agreeableness, neuroticism.

Exam tip — diagram the Big Five for 10-mark questions.

4. Job Satisfaction

Factors — pay, promotion (Herzberg’s Two-Factor: hygiene vs. motivators).

Outcomes — high satisfaction correlates with low absenteeism.

Real-world — Google’s perks boost satisfaction; consider how this adapts for firms like Nabil Bank.

5. Groups & Teams

Stages — forming, storming, norming, performing, adjourning (Tuckman).

Dynamics — roles, norms, cohesion.

6. Organizational Conflict & Stress

Types — functional vs. dysfunctional. Resolution: collaboration (Thomas-Kilmann).

Stress management — time management, wellness programs.

7. Organizational Change & Development

Process — Lewin’s Model: unfreeze, change, refreeze.

OD interventions — team building.

Exam tip — case studies on remote work in Nepal post-COVID.
▶ Watch: youtu.be/9JpoKD0sbkQ

Part 2 — Human Resource Management

50 marks

Acquiring, developing, and retaining talent — a strategic, ethical practice for Nepali organizations.

1. Introduction to HRM

Definition — a systematic approach to managing people.

Functions — planning, recruitment, training.

2. Job Design & Analysis

Job analysis — methods include observation and interviews.

Design approaches — job enrichment (Herzberg).

3. Talent Acquisition & Development

Recruitment — internal vs. external.

Training — on-the-job (OJT), off-the-job.

Exam tip — flowchart the selection process. See BBS 3rd Year Taxation notes for HR compliance.

4. Performance Appraisal & Reward

Methods — 360-degree feedback, MBO.

Theory — Equity Theory (Adams).

5. Employee Maintenance

Benefits — health insurance, work-life balance.

Labor relations — unions in Nepal.

6. Emerging Issues in HRM

  • Diversity
  • Remote work
  • AI in recruitment
  • Gig economy in Nepal
Complete syllabus · OB & HRM · BBS 2nd Year

Download Full Notes PDF

OB & HRM Syllabus — BBS 2nd Year
BBS 2nd Year • TU 2082

Organizational Behavior & Human Resource Management

Complete syllabus & chapter-wise study guide — Nepal

PART 01

Organizational Behavior

50 Marks

How people behave in organizations — perception, personality, groups, conflict, and change — set against Nepal’s diverse workplaces.

01

Introduction to OB

definition · models · contributors

Definition — the study of human behavior in organizational settings, drawing from psychology, sociology, and anthropology.

Importance — improves employee satisfaction, reduces turnover, boosts performance in Nepali SMEs.

Models — Autocratic (power), Custodial (security), Supportive (leadership), Collegial (teamwork).

Key contributor — Hawthorne Studies (Elton Mayo): social factors affect productivity.

Exam Tip5-mark questions on OB levels (individual, group, organization). Link to BBS 1st Year Psychology notes.
02

Perception & Learning

Perception — interpreting sensory information. Factors: perceiver, target, situation. Errors: stereotyping, halo effect.

Learning — a lasting change from experience. Principles: Law of Effect, Classical Conditioning (Pavlov).

Quick CheckPerception interprets; attribution assigns causes.
03

Personality

Definition — stable patterns of behavior, thoughts, and emotions.

Theory — Trait Theory / Big Five: openness, conscientiousness, extraversion, agreeableness, neuroticism.

Exam TipDiagram the Big Five for 10-mark questions.
04

Job Satisfaction

Factors — pay, promotion (Herzberg’s Two-Factor: hygiene vs. motivators).

Outcomes — high satisfaction correlates with low absenteeism.

Real-world — Google’s perks boost satisfaction; consider how this adapts for firms like Nabil Bank.

05

Groups & Teams

Stages — forming, storming, norming, performing, adjourning (Tuckman).

Dynamics — roles, norms, cohesion.

06

Organizational Conflict & Stress

Types — functional vs. dysfunctional. Resolution: collaboration (Thomas-Kilmann).

Stress management — time management, wellness programs.

07

Organizational Change & Development

Process — Lewin’s Model: unfreeze, change, refreeze.

OD interventions — team building.

Exam TipCase studies on remote work in Nepal post-COVID.
Watch Chapter Video
PART 02

Human Resource Management

50 Marks

Acquiring, developing, and retaining talent — a strategic, ethical practice for Nepali organizations.

01

Introduction to HRM

Definition — a systematic approach to managing people.

Functions — planning, recruitment, training.

02

Job Design & Analysis

Job analysis — methods include observation and interviews.

Design approaches — job enrichment (Herzberg).

03

Talent Acquisition & Development

Recruitment — internal vs. external.

Training — on-the-job (OJT), off-the-job.

Exam TipFlowchart the selection process. See BBS 3rd Year Taxation notes for HR compliance.
04

Performance Appraisal & Reward

Methods — 360-degree feedback, MBO.

Theory — Equity Theory (Adams).

05

Employee Maintenance

Benefits — health insurance, work-life balance.

Labor relations — unions in Nepal.

Emerging Issues in HRM

  • Diversity
  • Remote work
  • AI in recruitment
  • Gig economy in Nepal
Chapter-wise notes · download & join class for each chapter · OB & HRM · BBS 2nd Year

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Frequently Asked Questions (FAQ) on BBS 2nd Year OB and HRM Notes

Q: What is the focus keyphrase for these notes? A: The primary focus is bbs 2nd year ob and hrm notes for TU 2082, covering all chapters with exam-ready content.

Q: Are these notes updated for the 2082 syllabus? A: Yes, fully aligned with Tribhuvan University’s latest BBS 2nd Year OB and HRM syllabus for Nepal students.

Q: How can I download the PDF? A: Click the download link above—it’s free! If issues, contact us via WhatsApp: 9745862965.

Q: What if I need solved model questions? A: Our PDF includes 20+ solved questions. For more, join our Facebook group.

Q: Do you offer online classes for OB and HRM? A: Yes! Enroll in NDGURU’s physical/online tuition in Bhaktapur for BBS subjects. Details on our courses page.

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